Nicolas Riché, CEO of Columbus Café & Co, explains: "The choice of Inpulse is part of our digital transformation process. More than just an ordering tool, we are offering our franchisees a stock management software that also forecasts activity, optimises purchases and margin. Franchisees will have better control over their food costs, and as a franchisor we will have a global view of recipe sheets, price lists, orders, etc. to accelerate the go to market of new products and optimise purchases at network level."
Guillaume Tirquit, Columbus Café & Co franchisee in Rouen, reports on the problems encountered in the field: "Before Inpulse, we had stock-outs and losses due to the lack of precise data on our stocks and our raw food requirements. We hope to optimise our stock management and therefore our margin. Order recommendations and automated credit requests via Inpulse will also save us time.
Brice Konda, co-founder and CEO of Inpulse, explains how the platform works: "We designed Inpulse to allow the operational staff at the point of sale to order what they need, no more and no less, and to improve their margin. Automation through artificial intelligence is also a real opportunity for franchisors like Columbus Café to accelerate the roll-out of their network. Inpulse makes just-in-time procurement possible and supports the network head by providing reliable purchasing data. Our goal is for our clients to gain up to 5 margin points by reducing waste, shortages and unnecessary capital expenditure."
After a few weeks of use, franchisees are already seeing the first benefits:
Sébastien Polo, operator of 4 Columbus Café franchises (Montpellier, Béziers, 2 in Nimes) tells us about the onboarding of his teams: "I tested Inpulse on my 4 points of sale. The tool is easy to use. It's simple and intuitive. I am amazed at the accuracy of the turnover forecasts." Augustin Anandout, Columbus Café & Co franchisee in Bourges added: "My manager trained quickly and for my part, I can follow my margin from the analyses, I no longer have to wait for the end of the month to see the performance of my establishment."
Reconciling franchisees' orders with the quantities and prices negotiated by the purchasing department is essential to improve the network's purchasing strategy. This problem is even more acute in this context of scarcity and soaring raw food prices, as Anne Jacquinod-Carry, Director of Functional and Digital Transformation at Columbus Café & Co :
"We needed access to reliable data both at headquarters and in the field to act more quickly in this turbulent environment. Thanks to Inpulse, we can centralise key data for analysing financial performance at head office: turnover, purchase volume by reference, by supplier and for each sales outlet: food cost, turnover, difference between theoretical and actual consumption."
The implementation of Inpulse has allowed us to accelerate the change process at Columbus," adds Anne Jacquinod-Carry, Director of Functional and Digital Transformation at Columbus Café & Co:
"We wanted to provide our franchisees with an intelligent tool to optimise their supplies and stocks and better manage their margins. We took advantage of the implementation of Inpulse to review a whole set of internal processes, rationalise our methods and professionalise our teams. More than a "purchasing" project, it has become a real cross-functional project to improve coordination between marketing, the central purchasing office, the franchisees and the suppliers.
Inpulse.ai revolutionises stock management and supplier orders: assisted by AI, your points of sale gain up to 5 points of margin on food costs. You pilot the performance of your network in real time to act quickly. Created in 2018, Inpulse is a platform designed for restaurant chains, dark kitchens, bakeries and themed corners such as Columbus Café, Côté Sushi, Blend, Ofc, Franks Hot Dog, Wasabi Corner or Laura Todd.
Created in 1994, Columbus Café & Co is the first coffee shop chain to be established in France. It is above all a human adventure. With us, behind an Anglo-Saxon look, we cultivate above all the spirit of the French neighbourhood café, the love of good taste and authenticity. Our network now has more than 220 coffee shops in France and abroad and we continue to develop by opening around thirty new outlets each year.